Reviews from Google

Visitor feedback from Google

• AC

  AME Consulting Group

  2 months ago
  4.0★★★★★G

  “During my visit to the Decatur Center of Nursing and Healing, I found the overall experience to be organized and efficient. I arrived before 5 PM and was able to engage with both the case manager and social services. They provided me with a comprehensive discharge plan and outlined the next steps, although they were unable to confirm a specific discharge date. They assured me that they would keep me informed of any updates. Upon entering the facility, I was greeted promptly by the staff, which created a welcoming atmosphere. I was pleased to see that the staff recognized the patient I came to visit, indicating a personal connection to the residents. Throughout my visit, the team remained focused on the care of the patients and demonstrated a high level of attentiveness, even amidst their busy schedules. Ebonie, in particular, took the time to discuss my father's health with me, which I found to be very supportive. Overall, the visit was productive, and the staff's professionalism contributed positively to my experience. ⸻”

• TJ

  T-Trinitee Johnson

  2 months ago
  2.0★★★★★G

  “My Auntie was at this facility and it was really sad how the residents are taking care of. No soap to wash there hand. 🤦🏾‍♀️ The nurse that was there on June 21, 2026 at 7pm acted as if nothing was a priority. My auntie was supposed to be taken to the hospital at 3pm and was still there at night. She had thrown up on herself, eye was dropping, couldn’t see me when I came in. Then to top it off one of the residents had fallen. I heard the cry for help from one of the other residents. I went and saw him on the floor. I rushed and yelled for help she took her time. I ask do you need me to help you. She said no but with no urgency. We called 911 to help my auntie. Then the nurse acted like she cared. This facilities need to stop using AI to hire because being unstaffed is hurting people we love. My auntie ended up with staph in her blood and pneumonia. My auntie had a stroke that was the reason she was at this facility. The two women who were taking care of her was very helpful. Some who look’s out for the elderly should checkout this facility. Street view of Decatur center of Nursing. I stood outside ringside the bell, and calling on the phone for 12 minutes with no answer. Someone was leaving and let me in. The code that I had didn’t work.”